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Frequent Questions

What is the attention hour?

Our office hours for consultation are:
Monday to Thursday from 7:30 a.m to 12:00 a.m. and 1:30 pm to 6:00 pm
Friday 8:00 a.m. at 4:00 AM

What information should I bring to request the appointment?

You must present the identification document (original or legible photocopy) of the patient, telephone number where you can be contacted and address including the neighborhood where you live.

Can I make an appointment with the doctor I want?

Yes. It is your right to request an appointment with the doctor you want.

How do I request a medical history summary?

You should go to the office of the secretary of management and request a summary of your medical history in writing.

What are the requirements to access the shelter service?

The hostel service is provided through the hostels Don Bosco for men and María Mazzarello for women, the requirements are:

Be patient diagnosed with leprosy disease.

Present clinical history

Acceptance of the internal regulations of the shelters.

The patient beneficiary of the treatment subsidy must assume the 50% payment for the shelter services, in case of not enjoying this subsidy the service will be offered free of charge.

What are the months in which the survival certificate must be presented to receive the payment of the leprosy treatment subsidy?

Leprosy patients who are beneficiaries of the leprosy treatment subsidy who do not reside in the Santander Contracting municipality, must present a Survival Certificate issued by a Notary or Municipal Mayor, quarterly in the following months: January, April, July and October.

      

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The Complaints and Requests will be answered as soon as possible.
The Sanatorio of Contratación S.E.E makes available to the visiting users the generation system of PQRS, which can be used with the following steps:

1. Click on the "Register PQRS" button at the bottom.
2. Write down the number of the PQRS File
3. Fill in the fields of the form with all the requested data
4. Click on "SEND PQRS"

The system will receive your PQRS and send you a confirmation of your receipt, the number of Radicado will serve to check the status of your PQRS, simply re-enter the system and enter the number filed and click on "CONSULT STATUS PQRS"

If you have any questions you can contact The Sanatorio of Contratación E.S.E. to the contact telephones or writing to the mails arranged in this same site.

Thank you very much

Sanatorio of Contratación S.E.E
Calle 3 No. 2-72, Contracting, Santander.
(57 + 7) 7171365 Fax: (57 + 7) 7171200
Mobile: 3125830372 - Zip Code 683071

Emails:
info@sanatoriocontratacion.gov.co
siau@sanatoriocontratacion.gov.co
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