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¿What is the SIAU?

The User Information and Assistance Service (SIAU) is a tool designed by the Ministry of Social Protection to improve the provision of services based on the user's information through complaints, claims and suggestions making use of their rights and duties.

 

  • Documents in citizen consultation
    Decreto No. 103 del 20 de enero de 2015 By which Law 1712 of 2014 is partially regulated and other provisions are dictated.

     
    Person in charge: Jose Fernando Ferreira
    Tel 7171365 Ext: 140

      

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Write US WRITE US

The Complaints and Requests will be answered as soon as possible.
The Sanatorio of Contratación S.E.E makes available to the visiting users the generation system of PQRS, which can be used with the following steps:

1. Click on the "Register PQRS" button at the bottom.
2. Write down the number of the PQRS File
3. Fill in the fields of the form with all the requested data
4. Click on "SEND PQRS"

The system will receive your PQRS and send you a confirmation of your receipt, the number of Radicado will serve to check the status of your PQRS, simply re-enter the system and enter the number filed and click on "CONSULT STATUS PQRS"

If you have any questions you can contact The Sanatorio of Contratación E.S.E. to the contact telephones or writing to the mails arranged in this same site.

Thank you very much

Sanatorio of Contratación S.E.E
Calle 3 No. 2-72, Contracting, Santander.
(57 + 7) 7171365 Fax: (57 + 7) 7171200
Mobile: 3125830372 - Zip Code 683071

Emails:
info@sanatoriocontratacion.gov.co
siau@sanatoriocontratacion.gov.co
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